If you own FEDEGARI process equipment: steam / air autoclave, pharmaceutical washer, insulator, H2O2 pass through or dry heat depyrogenation oven … STERIGENE offers a fast and reliable technical service to ensure the continuity of production thanks to correctly functioning machinery.
After-sales service for your FEDEGARI process equipment
Having partnered with FEDEGARI for 30 years, STERIGENE has developed an efficient after-sales service that enables rapid intervention by specialised technicians in the maintenance of pharmaceutical machinery. Competent in dealing with all types of FEDEGARI process equipment (autoclaves, washers, insulators, pharmaceutical sterilisation oven, etc.), we offer the following services:
- Corrective maintenance: troubleshooting your FEDEGARI process equipment, fast and effective call-out services;
- Preventive maintenance: anticipated maintenance of your FEDEGARI installation to avoid unexpected equipment malfunction;
- Managing FEDEGARI spare parts: we stock 80% of useful spare parts and can send the parts within 24 hours.
Additional technical services to ensure the correct functioning of your process equipment
In order to minimise machine downtime and problems associated with wear and tear of machine elements or repeated use of FEDEGARI process equipment, STERIGENE has developed several additional technical services that enable better routine use of production machines:
- Autoclave training: we train your operators on the use, options and basic knowledge related to FEDEGARI autoclaves. A course certificate is issued at the end of STERIGENE training;
- Updating the control system: we ensure that you always have the latest version of the THEMA 4 control system installed on your equipment;
- Qualification of process equipment: we manage all your equipment calibrations, performance qualification, installation qualification, operational qualification and capitalisable FAT / SAT.
If you are interested in one of our technical services, please send us your request by email at service.nord@sterigene.com or service.sud@sterigene.com. We will contact you within 48 hours to offer you our best tarif and a service schedule.